Patient growth for med spas
A fuller calendar of booked, deposit-paid consults.
We run your Meta ads and landing pages. Then a real person texts and calls every inquiry within a minute, books the consult with a deposit, and chases the no-shows. You treat patients, and every Monday you get five numbers that tell you what happened.
- You own the ad account
- Compliance-first ads
- Independent med spas only
Illustration only, not client data.
Where patients slip away
The 6pm inquiry that waits until morning.
Your ads do their job. Someone taps "Book a consult" on her phone after work. But the front desk has gone home, and by the time anyone replies the next morning, the moment has passed. She's stopped checking, or she's already talking to someone who answered.
Most of the money in a med spa's ad budget isn't lost in the ad. It's lost in the gap between the inquiry and the first real conversation, and again when a booked consult quietly doesn't show.
Speed matters. In a study of 2,241 US companies, those that responded to online leads within an hour were nearly seven times as likely to have a meaningful conversation as those that waited longer.
Source: Oldroyd, McElheran & Elkington, "The Short Life of Online Sales Leads," Harvard Business Review, March 2011. The study covered online leads across US industries, not med spas specifically.
Without a fast reply
New inquiry from your ad. Front desk has left for the day.
Someone replies the next morning. No answer.
A follow-up gets lost between treatments. The inquiry goes cold.
With Aestelio
New inquiry from your ad.
A real person texts, then calls, using your script.
Consult booked into your calendar. Deposit paid through your own payment link.
Reminder sent and confirmed. If she can't make it, we rebook her.
How it works
From ad to treated patient, in four steps.
Truthful, targeted ads
Meta ads for one lead treatment at a time, run in your own ad account, sending people to a landing page built for that offer.
Every inquiry answered within a minute
A real person on our team texts and calls, working to your script and your calendar. No bots pretending to be people.
Booked, with a deposit
The consult goes straight into your calendar and the patient pays a small deposit through your own payment link, so she's committed to showing up.
No-shows chased, numbers reported
Reminders before, rebooking after a no-show, follow-up after the consult. Then five numbers in your inbox every Monday.
The weekly report
Five numbers. Every Monday.
Most agency reports stop at "leads" and "clicks." Ours follows the patient all the way to the treatment room, so you can see exactly where the money goes and where anything is leaking.
No dashboards to log into and no vanity metrics. If a number goes the wrong way, we tell you what we're changing.
- Spend
- What went to Meta this week, paid straight from your card.
- Inquiries
- Real people who asked about a treatment, and the cost of each.
- Booked
- Consults on your calendar with a deposit paid.
- Attended
- Who actually walked through the door, and who we rebooked.
- Treated
- Consults that turned into a paid treatment, from your records.
What's included
One team, the whole journey.
- Meta ad campaignsPlanned, written, launched and managed in your own ad account.
- Ad creativeMade from an hour of phone footage you shoot from our shot list.
- Landing pagesA focused page for each offer, built to turn a tap into an inquiry.
- Inquiry answeringA real person texts and calls every new inquiry within a minute.
- Consult bookingBooked into your calendar, with a deposit through your payment link.
- Reminders and no-show follow-upConfirmations before, rebooking after, and follow-up with anyone who went quiet.
- The Monday reportSpend, inquiries, booked, attended, treated.
- A short monthly reviewWhat worked, what didn't, and what we're testing next.
Who it's for
Built for independent med spas.
A good fit if you
- Own or run an independent med spa in the US
- Have room on your calendar for more consults
- Offer treatments people research and book, not just walk in for
- Want to see real numbers, including the uncomfortable ones
For example: laser hair removal, RF microneedling, facials, IPL photofacials, chemical peels, body contouring, skin boosters, laser resurfacing, and neurotoxin or filler consults.
Probably not a fit if you
- Are part of a chain or franchise with a central marketing team
- Are fully booked for months already
- Want ads that promise results, or reviews we'd have to invent
Compliance first
Ads you'd be comfortable showing your medical director.
Truthful ads
Every ad stays within FTC rules on truthful advertising and your state board's rules, which vary from state to state. We check the rules with you before anything runs.
Nothing invented
No made-up results, reviews or testimonials. No guarantees. If we can't back a claim up, it doesn't go in an ad.
Consent for every photo
Before-and-afters are only ever real ones, from your own patients, used with their consent.
FAQ
Straight answers.
Who owns the ad account?
You do. The ads run in your own Meta ad account and you give us access to manage it. Your pages, your audiences and your patient data stay yours. If we ever part ways, you keep everything and we hand over a full export.
Who pays for the ads?
You pay Meta directly, on your own card, for the ad spend. It never passes through us, so you always see exactly what was spent.
How fast can we get started?
Most of the setup is on us. From you, it's about two hours to onboard, an hour filming on your phone from our shot list, and quick approvals on the ads. Ads go live once you've approved them and Meta has reviewed them. From then on, inquiries are answered from day one. We won't promise a number of patients by a certain date. You'll see the real numbers every Monday instead.
Who actually answers the inquiries?
A trained member of the Aestelio team, not a chatbot. They text and call each new inquiry within a minute, working to your script and your calendar, six days a week. They never take card details over the phone; deposits go through your own secure payment link.
What's the contract?
A three-month initial term, then month to month. Three months gives the ads and the follow-up enough time to settle and show real numbers. After that you stay because it's working, not because you're locked in.
Can you advertise Botox?
Yes, truthfully. We can advertise neurotoxin treatments within FTC rules and your state's rules. That means real before-and-afters used with patient consent, no invented results or reviews, and we only name Botox if it's the product you actually use.
What does it cost?
It depends on your treatments, your capacity and what you need set up, so we agree it with each med spa on a call. Ad spend is separate and paid by you directly to Meta.
Book a call
Pick a time (Eastern). Let's talk about your med spa.
A short call with one of our founders. We'll look at where inquiries come from today, where they drop off, and whether we're a good fit. No hard sell.
Book a callRather write? Email Alex at alex@aestelio.com or use the form.